Robbie Freeman, Mount Sinai’s vice president of digital experience, said the hardest parts of getting AI into hospitals are the doctors and nurses themselves. Getting a new health-insurance number is similar, after the MOVEit breach. The deal for the surveillance tool between the contractor, Riva Networks, and NSO was completed in November 2021. Only days before, the Biden administration had put NSO on a Commerce Department blacklist, which effectively banned U.S. When The New Yorker reported in April 2023 that a contractor had purchased and deployed a spying tool made by NSO, the contentious Israeli hacking firm, for Elon Casino use by the U.S.